Terms and Conditions

Effective Date: March 2025
Website: https://businessmachines.co.ke
Business Name: Electronics Business Machines

Welcome to the Electronics Business Machines website. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order or interacting with our platform.

If you do not agree with these terms, please do not use our website.

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1. Introduction

This website is owned and operated by Electronics Business Machines, a trusted supplier of printers, photocopiers, toners, printer spare parts, and office equipment in Kenya.

These Terms and Conditions govern your use of our website, products, and services, and form a legally binding agreement between you and Electronics Business Machines.

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2. Eligibility

You must be at least 18 years old to use this site or place orders. By using this website, you represent that you are of legal age and have the authority to enter into a binding agreement.

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3. Products and Pricing

• All prices listed are in Kenyan Shillings (KES) and are subject to change without prior notice.
• We strive to ensure product descriptions, images, and prices are accurate, but we do not guarantee that all content is error-free.
• In case of pricing or stock errors, we reserve the right to cancel or modify your order with notice.

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4. Orders and Payments

• Orders can be placed via our website, phone, or WhatsApp.
• Payment methods include MPesa, bank transfer, and other options as listed on the checkout page.
• Orders are only processed upon confirmation of payment.
• Incomplete or suspicious orders may be cancelled or held pending further verification.

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5. Delivery Policy

• We offer delivery across Kenya, with standard delivery timelines communicated during checkout or confirmation.
• Delivery charges may apply and will be communicated in advance.
• Electronics Business Machines is not liable for delays caused by courier services, natural events, or incorrect address details provided by the customer.

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6. Return & Refund Policy

Please refer to our full Return & Refund Policy for detailed guidelines. In summary:

• Items may be returned within 7 days of delivery, provided they are unused, in original packaging, and with proof of purchase.
• Refunds will be processed after inspection and approval.
• Delivery fees are non-refundable unless the return is due to our error.
• Customized or special-order products may not be eligible for return.

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7. Warranty Policy

• Some of our products come with manufacturer or supplier warranties.
• Warranty coverage varies by product. Please inquire before purchase.
• Electronics Business Machines is not responsible for manufacturer warranty decisions.

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8. Limitation of Liability

To the fullest extent permitted by law:

• Electronics Business Machines will not be liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased.
• Our liability in any case will be limited to the total value of the order or transaction.

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9. Intellectual Property

All content on this website—including text, images, logos, graphics, and product listings—is the property of Electronics Business Machines or its partners and is protected by copyright laws.

You may not copy, reproduce, distribute, or use any content without written permission.

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10. User Responsibilities

By using our website, you agree:

• Not to misuse the site or introduce harmful code
• Not to engage in fraudulent activities
• Not to post or share offensive, misleading, or illegal content

We reserve the right to restrict access or take legal action against misuse.

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11. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect and use your data.

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12. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved under Kenyan jurisdiction.

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13. Changes to These Terms

Electronics Business Machines may update these Terms at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

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14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Electronics Business Machines
📍 Address: Ramogi House, 2nd Floor, Room 210, Luthuli Avenue, Nairobi, Kenya
📞 Phone: +254 708 65 62 62
📧 Email: info@businessmachines.co.ke
🌐 Website: https://businessmachines.co.ke