Privacy Policy
Effective Date: March 2025
Welcome to Electronics Business Machines (accessible at https://businessmachines.co.ke). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase from us, or engage with our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
🔍 1. Who We Are
Electronics Business Machines is a trusted supplier of printers, photocopiers, toners, printer spare parts, and office equipment in Kenya. We serve businesses, schools, cyber cafés, and individuals across the country with a focus on reliability, quality, and efficiency.
📋 2. Information We Collect
We collect two types of data: Personal Information and Non-Personal Information.
a) Personal Information
This includes information that can be used to identify you:
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
- Payment Details (handled securely through third-party providers)
- Any information you provide when contacting us or submitting a form
b) Non-Personal Information
This is information that does not directly identify you:
- Browser type and version
- Device type (mobile, desktop, tablet)
- IP address
- Pages visited on our website
- Time and date of visit
- Referral source (how you found our site)
🛠 3. How We Use Your Information
We use the information collected for the following purposes:
- 🛒 To process your orders and deliver products efficiently
- 💬 To communicate with you regarding your order, inquiries, or customer support
- 📢 To send promotional offers, newsletters, or product updates (you can opt out at any time)
- 🧠 To improve our website, services, and user experience
- 🛡 To protect against fraud and maintain site security
- 📄 To comply with applicable laws and regulations
🔄 4. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:
Trusted third-party service providers, such as:
- Payment gateways (e.g. MPesa, card processors)
- Delivery and logistics partners
- IT support and website service providers
- Legal or regulatory authorities when required by law or in response to legal requests
Each third-party partner is required to use your data solely for the purpose of delivering their services and maintaining confidentiality.
🔐 5. Data Protection & Security
We take your data security seriously. We have implemented appropriate technical and organizational measures to protect your personal information, including:
- Secure Sockets Layer (SSL) encryption on our website
- Regular security audits and updates
- Secure data storage and restricted access protocols
- Safe payment handling through PCI-compliant platforms
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to protect your own data through strong passwords and secure browsing practices.
🧾 6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated data
- Request deletion of your data where applicable
- Object to certain types of data processing
- Opt-out of marketing communications at any time
To exercise these rights, simply contact us using the details provided below.
🍪 7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and collect analytical data. Cookies allow us to:
- Remember your preferences
- Track website performance
- Analyze how users interact with our site
You can control cookie settings through your browser. Disabling cookies may limit certain functionalities of our website.
🌐 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those external sites. We encourage you to review their privacy policies before interacting with them.
📝 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data handling practices. When we do, we will update the “Effective Date” at the top of this page.
We encourage you to review this policy periodically to stay informed about how we are protecting your data.
📞 10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Electronics Business Machines
📍 Address: Ramogi House, 2nd Floor, Room 210, Luthuli Avenue, Nairobi, Kenya
📞 Phone: +254 708 65 62 62
📧 Email: info@businessmachines.co.ke
🌐 Website: https://businessmachines.co.ke
Thank you for trusting Electronics Business Machines with your information. We are committed to serving you with integrity and respect for your privacy.