🚚 Shipping Policy
Last Updated: June 26, 2025
Thank you for shopping with Electronics Business Machines. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from our website: https://businessmachines.co.ke.
📍 Shipping Locations
We currently ship products within Kenya only. Deliveries are available to all major towns and counties, including:
- Nairobi
- Mombasa
- Nakuru
- Kisumu
- Eldoret
- Other parts of Kenya
⏱️ Delivery Timelines
We strive to ensure fast and reliable delivery for all our customers:
| Location | Estimated Delivery Time |
|---|---|
| Nairobi | 1 – 2 business days |
| Other Parts of Kenya | 2 – 5 business days |
🚨 Note: Delivery times may vary depending on product availability, order volume, or your specific location.
💵 Shipping Costs
We offer flat-rate shipping for all orders delivered within Kenya:
- Standard Delivery: KSh 200 per order
- In-store Pickup: Free
🏬 Local Pickup
Customers may opt for free pickup at our store location:
Electronics Business Machines
Ramogi House, 2nd Floor, Room 210
Luthuli Avenue, Nairobi, Kenya
📞 Phone: +254 708 65 62 62
✉️ Email: info@businessmachines.co.ke
We will notify you by phone or email when your order is ready for collection.
📦 Order Processing
- Orders are processed Monday to Saturday (excluding public holidays).
- All confirmed orders placed before 3:00 PM (EAT) are processed and dispatched the same day.
- Orders placed after 3:00 PM will be processed on the next business day.
- Once dispatched, we will share delivery or pickup instructions via SMS or email.
🚛 Delivery Partners
We work with reputable local courier and logistics partners to ensure timely and secure delivery of your purchases.
⛔ Delays or Exceptions
Occasionally, delays may occur due to:
- Courier availability
- High order volumes
- Public holidays or unforeseen circumstances
In such cases, we will notify you promptly and provide updated delivery estimates.
❓ Need Help?
For any inquiries or delivery-related concerns, please contact us:
📧 Email: info@businessmachines.co.ke
☎️ Phone: +254 708 65 62 62
We appreciate your business and thank you for choosing Electronics Business Machines — Your Trusted Partner for Office Technology in Kenya.